Privacy Policy

 

Effective Date: July 13, 2023

 

RDUTaxi built the RDUTaxi Driver app as a free app. This SERVICE is provided by RDUTaxi at no cost and is intended for use as is.

 

This Privacy Policy informs visitors of our policies regarding the collection, use, and disclosure of Personal Information for those using our Service. By using our Service, you agree to the collection and use of information as described in this policy.

 

The Personal Information we collect is used to provide and improve the Service. We do not share your information with anyone except as described in this Privacy Policy.

 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at RDUTaxi Driver, unless otherwise defined here.

 

1. Information Collection and Use

 

To improve your experience while using our Service, we may require you to provide certain personally identifiable information, such as:

• Contact Information: Name, phone number, email address

• Usage Data: Details about your interactions with the app or website

 

This information is retained and used as described in this policy, including for the purposes of:

• Providing ride-hailing services

• Sending SMS notifications, including booking confirmations and promotional messages (with your consent)

 

We will never share your personal information with third parties for marketing purposes without your explicit consent.

 

2. Consent for SMS Messaging

 

By providing your phone number, you consent to receive SMS messages from RDUTaxi, including:

• Booking confirmations and updates

• Driver arrival notifications

• Promotions and special offers

 

Opt-Out

 

You can opt out of SMS communications at any time by:

• Replying “STOP” to any SMS message

• Contacting us at contact@rdutaxi.com or calling 919-214-0475

 

3. Third-Party Services

 

The app uses third-party services that may collect information to identify you. These include:

• Google Play Services

• Google Analytics for Firebase

• Firebase Crashlytics

• Fabric

 

These services are required to protect your data and use it only to perform their assigned tasks.

 

4. Log Data

 

In case of errors while using our Service, we collect data and information (through third-party products) on your device called Log Data. This may include:

• Device IP address

• Device name and operating system version

• Time and date of use and app configuration

 

Log Data helps us troubleshoot and improve our Service.

 

5. Cookies

 

While this Service does not explicitly use cookies, third-party libraries may. You can manage cookies through your browser settings. Refusing cookies may limit the functionality of certain parts of the Service.

 

6. Service Providers

 

We may employ third-party companies and individuals for:

• Facilitating our Service

• Providing the Service on our behalf

• Performing Service-related functions

• Analyzing how the Service is used

 

These third parties have access to your Personal Information only to perform these tasks on our behalf and are prohibited from using it for any other purpose.

 

7. Security

 

We value your trust in providing your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

8. Links to Other Sites

 

Our Service may contain links to third-party sites. If you click on a third-party link, you will be directed to their site. We strongly advise you to review the Privacy Policy of these websites. We are not responsible for their content, privacy policies, or practices.

 

9. Children’s Privacy

 

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data, it will be deleted immediately. Parents or guardians aware of their child providing such information should contact us.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Please review this page regularly for updates.

 

11. Contact Us

 

If you have any questions or suggestions about this Privacy Policy, please contact us at:

• Email: contact@rdutaxi.com

• Phone: 919-214-0475

• Address: 189-104 Wind Chime Ct, Raleigh, NC 27615